갭에게.. 주소변경요청하는 아주 간단한 메일을 보냈는데... 뭔이리 장문의 답장을...;;; ㅠㅠ
다와
Thank you for your email about your gap.com order #TT802WR . I can certainly understand the importance of the address change. I just looked at your order and unfortunately, it is , it is too far along in the ordering process to change the address to:
hye jung kim
7910 SW Nimbus Ave,
NYZ46620
Beaverton, OR 97008
United States
Please know that to ensure prompt delivery, orders are processed as soon as they are placed and once they enter the fulfillment stage, we are unable to make changes or cancel them. I am very sorry for any inconvenience this may cause, Hye.
Your order has shipped via FedEx Smartpost on October 24, 2014. You can follow the status of your order online by using your unique tracking number: 9261299994597702096443
After shipment, we will contact you via email with a tracking number. The requested address will not be displayed on the tracking page however, if the change is successful, there will be a note from our shipping provider.
I see this order was placed on October 23, 2014 and our 9 business day shipping option was used. Orders that are placed with our free shipping option usually ship via FedEx SmartPost. When packages ship in this manner Federal Express picks the package up from our distribution center and delivers it to your closest postal hub. The post office then completes delivery. If you have a forwarding address on file with them your order should still arrive. We will contact you as soon as the order ships with the delivery method used.
If you have not received the package by November 4, 2014, please contact us back. I know this process can be inconvenient however; we are obligated to give our shipping partners the full 9 business days to deliver the package.
When this type of situation occurs, our shipping provider will usually return the package to us. I have noted your account with the proper information to re-deliver it should your package be returned to our facility.
I sincerely hope this information helps resolve any concerns you may have, Hye Jung Kim. I thank you for your patience in the matter. I look forward to styling you soon!
구래서 변경해준다는거에요?? 안된다는거에요??? ㅠㅠ
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