We are happy to assist with your request to cancel your Clinique Online order #2437102548. Due to our commitment to fast order processing, your Online order has already processed for shipment from our facility. However, we have contacted UPS in an attempt to have this package returned to our facility. If your order is successfully redirected back to us, we will contact you via email and issue a credit to your credit card account once it has been returned. Please remember to include our email address in your ISP addrISP address book so that you can receive these important communications about your online order.

In the event that we are unable to redirect your order through UPS, we kindly request that you refuse the package at the time of delivery and it will be returned to us. A full credit to your credit card account will be issued for the purchase when the package is received at our facility.

If this is not possible, please set it aside unopened and contact us so that we may provide you with a no-cost return label. Please note that once the order is returned to us, you will receive a return confirmation email indicating the issuance of your credit to your credit card account.

We appreciate your understanding and patience. If we can be of further assistance, simply reply to this email or call 1-800-419-4041 anytime.

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주문이 이중결제되서 우선 메일을 보냈는데 답장이 왔어요
대충 보면 취소처리를 해준다는 거 같은데
제가 어떤 처리를 하지 않아도 되는건가요?

지금 주문상태는 in warehouse에요
아무래도 배송준비되고 있는거 같긴한데.........
아직 배송대행신청은 하지 않았거든요
어떻게 할까요?