Thanks for your email. Sorry to hear about the disappointment however as mentioned in our previous emails that your order was already dispatched by the time we got your cancellation request therefore it was not possible for us to stop the parcel. Moreover we get hundreds of emails everyday therefore it is not possible for us to answer all emails immediately.Now you can refuse the delivery once it comes and USPS will return it back to us as undelivered and we will issue a refund for you.We do apologies for any inconvenience may have caused you in this matter and we really appreciate your cooperation in this matter리턴 레이블 받은상태입니다이렇게 메일이 왔는데 믈품이 배송되지 않는다는 건가요?