Thank you for your email regarding your RalphLauren.com order #0000000. We appreciate you taking the time to bring this situation to our attention and we want to assure you that your satisfaction is our top concern.

We sincerely apologize thogize that you have received theSouthwestern Denim Short damaged.To assist you, we will be happy to issue a credit of $19.59 to your original method of payment. You will receive a confirmation once your credit has been processed. Please allow up to 2 full billing cycles for the credit toappear on your billing statement.

Please note, any future items that are received damaged or defective must be returned to our Fulfillment Center for an inspection at your own expense. We apologize; however, we are unable to reimburse for international return shipping fees since we do not ship outside of the United States.
어제 바지 버클이 떨어져서 망가진게 왔다고 글 남겼었는데 오늘 폴로에서 답변 메일이 왔네요구글 번역 해보니 카드 취소 해주는데 대신 물건 보내라는 거 맞죠? 배송비는 제가 부담해서요 ㅠ.ㅠ 이 내용이 맞는거죠?
혹시나 해서 메일 보내본건데 .. 리턴수수료에 미국내 배송비에 에휴.... 그냥 세탁소에서 수선해야 겠네요..직구 하면서 감수해야 하는 부분인거 같아요.