We are sorry to hear that you did not receive the Leopard Puffer Vest. Unfortunately, as the item is already out of stock, we could not reship the item, and instead credited you for the full value of this item. As we have already issued you a credit for the full value of your missing item, we are not sure why you were expecting a reshipment of this item. We unfortunately, cannot ship you a replacement item, and you have already claimed a credit for this item.

If you would like to reorder a replacement item, we would be glad to waive your standard shipping cost for that item. To claim this exception, just place your order for the replacementlacement item, and then reply to this email with your completed order number. We would then gladly waive the cost you may have paid for Domestic Standard Shipping

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